At Code3AV in Richmond, VA, we understand the importance of reliable and efficient audiovisual systems. That's why we offer two service contracts to provide our clients with peace of mind and ensure their systems are running smoothly. In this blog, we'll take a closer look at what you need to know about our Economy and Standard Service Contracts.
What You Need to Know About Our Service Contracts
What You Need to Know About Our Service Contracts
Economy Service Contract: Keep Your System Running Efficiently
Our Economy Service Contract is designed for clients who want to minimize system downtime and ensure their system is running efficiently. With one annual preventative maintenance visit, our certified technicians can identify any potential issues before they become major problems. This contract includes on-site support during standard business hours with a 12% discount and on-site support outside business hours with a 12% discount. Telephone support is also included, with a four-hour response time at no charge. A reasonable travel fee is also required for this contract.
Standard Service Contract: Comprehensive Support for Optimal Performance
For clients who require more comprehensive support, our Standard Service Contract includes two annual preventative maintenance visits to ensure your system is running at optimal performance. Our certified technicians will perform a thorough inspection and provide necessary repairs to prevent any potential downtime. On-site support during standard business hours includes the first two hours at no charge and a 25% discount on additional hours. On-site support outside business hours is also available with a 25% discount. Telephone support is included with a four-hour response time at no charge, and there is no travel fee.
Keep Your System Running Smoothly
Preventative maintenance is critical to keep your audiovisual system running smoothly. Our certified technicians will perform a thorough inspection of your system, including hardware and software, to identify potential issues and ensure your system is running at optimal performance. Regular maintenance can minimize system downtime and prevent costly repairs.
Protect Your Investment
Investing in an audiovisual system is a significant investment, and protecting it is essential. Our service contracts provide our clients with peace of mind knowing that their system is being monitored and serviced regularly to minimize downtime and ensure optimal performance. With our Economy and Standard Service Contracts, we offer cost-effective solutions to keep your system running efficiently and reliably.
Our Economy and Standard Service Contracts offer a range of solutions to keep your audiovisual system running smoothly. Contact us today to learn more about our service contracts and how we can help you!